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Why Do Companies Get Training and Development Wrong?



Training and development are essential for any organisation striving for growth, innovation, and employee retention. Yet, many companies fail to reap the full benefits of their investment in this area. Why? Because they approach learning and development as a transactional task rather than a strategic priority.

In this blog, we’ll explore where businesses commonly go wrong with training, why it matters, and how they can create programs that truly drive change and add value.

The Problem with Traditional Training Approaches

  1. One-Size-Fits-All Mentality Many organisations opt for generic training solutions that fail to consider the unique needs of their workforce. Employees are individuals with varying roles, challenges, and career goals, yet cookie-cutter programs ignore these nuances. The result? Minimal engagement and even less impact.

  2. Disconnected from Real-World Context Training programs that exist in isolation from day-to-day business operations often fail to resonate. If employees cannot see how the skills they’re learning will apply to their roles, they’re less likely to retain the information—or care about the process.

  3. Short-Term Thinking Many companies approach training with a focus on immediate results rather than long-term growth. This approach may deliver short-term gains, but it neglects the foundational skills employees need to thrive in the future.

  4. Lack of Follow-Through It’s common for organisations to conduct a single workshop or course and consider the job done. Without ongoing reinforcement, mentorship, or opportunities to apply what’s been learned, even the best training programs will fail to deliver lasting results.


The Impact of Getting It Wrong


Poorly executed training programs don’t just waste time and money—they can actively harm your organisation. Disengaged employees, high turnover, and stagnant innovation are all symptoms of a workforce that feels unsupported in its development.


In today’s competitive landscape, retaining top talent is more challenging than ever. A lack of meaningful development opportunities is one of the leading reasons employees choose to leave their jobs.


How to Get Training and Development Right


So, what can organisations do differently? Here are some guiding principles for a more effective approach to learning and development:

  1. Align Training with Organisational Goals

    Effective training begins with a clear understanding of what your organisation is trying to achieve. Are you aiming to enhance leadership capabilities, improve customer service, or embrace digital transformation? Tailor your programs to these specific goals, ensuring that every training session contributes directly to your broader strategy.

  2. Focus on Relevance and Practicality

    People engage most with learning that feels useful and immediately applicable. Design training programs that solve real problems employees face in their roles, using case studies, simulations, and hands-on activities.

  3. Foster a Culture of Continuous Learning

    Learning and development shouldn’t be confined to formal programs. Encourage employees to seek out knowledge independently by providing access to online courses, books, and industry events. Create a culture where curiosity and growth are celebrated.

  4. Think Long-Term

    Great training isn’t about a one-off workshop—it’s about building a long-term framework for development. This might include mentorship programs, leadership training pathways, or opportunities for cross-functional collaboration.

  5. Measure and Adapt

    You can’t improve what you don’t measure. Gather feedback from participants and track key performance indicators (KPIs) to assess the effectiveness of your training programs. Use this data to refine and improve future initiatives.


The Future of Learning and Development


As the workplace evolves, so too must our approach to training. Technology like artificial intelligence is making personalised learning more accessible, while hybrid work has created new challenges and opportunities for employee development.

Organisations that prioritise meaningful, strategic learning will not only retain top talent but also position themselves as leaders in their industries.

The Bottom Line


Training and development are more than just an HR function—they’re a strategic investment in your organisation’s future. By shifting from a transactional approach to one that prioritises relevance, long-term growth, and cultural alignment, companies can unlock the full potential of their workforce.

So, is your organisation getting training and development right? Now is the time to re-evaluate your strategy and invest in your most valuable asset: your people.

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